Frequently Asked Questions
Everything you need to know about your order and our collections.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that limited edition drops and archive sales are final sale unless defective.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. Our silhouettes often feature a signature oversized fit, so we recommend sizing down if you prefer a more tailored look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Will you restock sold-out items?
To maintain exclusivity, most of our collections are limited runs. However, we occasionally restock core essentials. Sign up for our newsletter or follow our social channels for restock alerts.
How should I care for my Heaven Can Wait garments?
To preserve the quality of our premium fabrics and prints, we recommend washing items inside out on a cold, gentle cycle and hanging them to air dry.